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These answers will help you answer the most common questions about the products we offer. If you do not find the answers that you are looking for, feel free to schedule an appointment with us.

Why is my garage door so loud?

There are a number of reasons your garage door is making noise, but the most common is age and your garage door chains, pulleys, springs, and other moving parts may also need a garage door tune-up. Garage door parts become loose and they require to be lubricated. Your system should be inspected from time to time; we recommend annually to ensure your garage door is operating at peak performance & safely.

My garage door won't open, what is wrong?

If your garage door won’t open, there could be several issues causing this. Just like software developers debug programs, our Flex Garage Door technicians do the same with a garage door system. We can resolve most issues the same day and get your garage door operating smoothly again. If you wish to call us directly for assistance with your garage door system, please give us a call at (832) 668-6650

How important is insulation in the garage door?

Insulation is important in a garage door for many reasons. Insulated doors help control the temperature of the garage allowing less heat to escape in the winter and less heat to get in in the summer. This reduces the energy required to cool or heat your home, saving money! Insulated doors also reduce noise from the exterior of your home. In addition to helping control the temperature, insulation adds strength to your door while reducing exterior noise.

What caused a crack in my garage door?

Cracks can develop in the top section of your garage door if it’s not installed correctly or closed properly. Here are just some common causes for cracks at this height:

  • Door is opening and closing incorrectly
  • Springs are too weak, causing the opener to apply too much force
  • Arm of the opener comes into contact with the strut when the door is opening
  • Incorrect slope for the opener
  • Down limit setting on the opener is not set properly
How often should my overhead garage door service?

Your overhead garage door is the largest piece of moving equipment in your home. Most families use their garage door more than their front door. In order to ensure a properly working door and operator, you should have your overhead garage door and operator serviced every year.